Please use the GAERNE CYCLING USA contact form below for all inquiries regarding orders or Gaerne CYCLING shoes. We respond to all inquiries within 24 hours.

Order inquiries:
Please include your order number with message.

Warranty Issues:
Please include order number and shoe model. If you didn't purchase the shoes from our website, please contact the store where you purchased the shoes and have the store's representative initiate the warranty claim. 

We look forward to assisting you!

NOTE: WE DO NOT SELL MOTORCYCLE  BOOTS - If you need assistance for motorcycle boots, please contact gaerne@gaerne.com directly for assistance.